The South Shore is an electric railroad and NICTD says the overhead power system between South Bend and Michigan City is old and subject to failure during extreme temperatures. An unexpected "dewirement" in a remote location could hamper efforts not only to provide alternate transportation, officials say, but also to restore service.
NICTD is planning to provide regular train service between Michigan City and Chicago during this severe winter weather event, however passengers may encounter delays due to weather-related speed restrictions.
Note: The South Shore's 800-356-2079 train service information line remains out of service, as the RTA Travel Center transitions the South Shore number to their new call center vendor. Until further notice, South Shore passengers are advised to call 312-836-7000. The RTA Travel Center is experiencing greater call volumes because of the weather, and callers may encounter a busy signal.
Passengers are also advised of NICTD's text and e-mail alert service available at their website www.nictd.com . Passengers can click the cell phone icon to stay informed of service delays and disruptions. Significant delays and disruptions are also posted at the NICTD home page.